Big Truck Salvage Big Truck Salvage
Awarding of Salvage:
The information provided will explain the process of awarding salvage.
Overview:
Big Truck Salvage is a tool used by insurance companies, salvage resellers and individuals to advertise their salvage to the largest pool of buyers. Once the salvage finishes the auction process, BTS issues the bid results to the seller. Acting on those results, the seller either awards the salvage to the highest bidder or retains the salvage. Upon deciding to award the salvage to the highest bidder, the seller is then responsible for contacting the buyer by fax, phone or e-mail to make arrangements for payment, pick-up, and transfer of title. The sales transaction between the buyer and seller is handled strictly by the seller of the salvage, not Big Truck Salvage.
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Seller's Guildelines
Who Awards Salvage:
  1. The company or individual selling the salvage has the right to award the salvage to the highest bidder or retain the salvage.
  2. The company or individual selling the salvage is responsible for contacting the buyer by fax, phone or e-mail to make arrangements for payment, pick-up, and transfer of title.
When to Award Salvage:
  1. Big Truck Salvage recommends awarding the salvage within 14 days from the time the salvage closes.
  2. All buyers who bid on a piece of salvage are required to honor their bid for 30 days from the time the salvage closes. After 30 days, the salvage buyer has the right to reject the salvage or re-negotiate their salvage bid.
How to Award Salvage:
  1. Salvage is awarded by the seller either by phone, fax, or e-mail. Big Truck Salvage recommends the seller issue an Award Letter to the buyer. Please make a follow-up phone call to make sure the buyer has received notification. Communication between the buyer and seller is a key for success.
  2. Once the seller has the contact information for the high bidder, he/she will need to negotiate the money exchange, transfer of title, salvage pick-up and any other necessities with the salvage buyer.
Buyers's Guildelines
Who Awards Salvage:
  1. Salvage will be awarded to the high bidder by the company or individual selling the salvage. Big Truck Salvage does not award any salvage.
When to Award Salvage:
  1. The company or individual selling the salvage is responsible for contacting the buyer within 30 days after the salvage closes.
  2. If the high bidder has not been contacted by the salvage seller within seven days after the salvage closes, he/she may obtain the sellers’ name and phone number through the Your Account section under the View Your Bids link. The high bidder is given the seller contact information.
  3. After 30 days, the buyer has the right to reject the salvage or re-negotiate their salvage bid.
How to Award Salvage:
  1. Salvage is awarded by the seller either by phone, fax, or e-mail. Communication between the buyer and seller is a key for success.
  2. Once the seller has the contact information for the high bidder, he/she will need to negotiate the money exchange, transfer of title, salvage pick-up and any other necessities with the salvage buyer.
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  1. Buyer and seller conflicts must be resolved between the buyer and seller.
  2. It is the responsibility of both parties to contact each other to resolve these matters.
  3. Big Truck Salvage will offer limited mediation support.
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Buyers who do not honor his/her bids may have their bidding privileges revoked. In the event that a buyer does not honor his/her bid, Big Truck Salvage will review the circumstances and make a decision on the appropriate action.
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  1. If a piece of salvage has been grossly misrepresented, the salvage buyer has the right to reject the salvage or re-negotiate his/her bid with the seller.
  2. It is the seller’s responsibility to make sure all information has been correctly listed on the salvage survey sheet. Failure to list any damages and additional parts may result in the buyer not being responsible for their bid.
  3. It is the buyer’s responsibility to report any missing parts or title discrepancies immediately to the seller and Big Truck Salvage.
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101 Park 42 Drive, Suite F
Locust Grove, GA 30248
Phone: (770) 474-4007
Fax: (888) 858-4767
Office Hours: 8 AM EST to 4:30 PM EST M-F
service@bigtrucksalvage.com
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Netbase Technologies, Inc.
All rights reserved.
Buyer's Terms & Conditions
Seller's Terms & Conditions